Technology Support

School Chromebooks

The district is continuing to provide opportunities at multiple locations to pick up a Chromebook and to receive tech support as needed.

You can find all of the Chromebook information on the district website at this link.

There is also tech support available by phone or email:

Parent & Family Technology Support Hotline:
Telephone: 215-400-4444
Email: FamilyTechSupport@philasd.org

Feel free to also reach out to Mansion staff with your questions – we will do our best to help or to point you towards the appropriate district resources.


Getting Online

For support with internet access, you can call the PHLConnectED hotline. Dial 2-1-1 and press option 1 to speak with a resource navigator who can assist you.

At the end of last year, the school district prepared some information for parents and students (click to access each as a PDF). We will update these resources as new information becomes available.